Johan

Personality:
I enjoy multitasking and tackling tough challenges by putting the right weight (also literally;-) and drive behind them.
I try to inspire people to look beyond their backyard. I challenge them to look ahead. I like people and go through fire for customers!

Experience:
I have extensive experience in setting up new businesses specialised in sales, marketing, customer care, project and change management, and Information Technology.
I am the founding partner of 4C Consulting and Boostit! as well as a professor of Services Marketing at the University College in Brussels.
I am a regular speaker at seminars and conferences on Customer Value Management, CRM and Customer Intelligence.

Education:
Master in Engineering and Computer Science
Master in Industrial Management
Executive MBA
Management of Services
Certificate in Corporate Governance

Interests:
I enjoy genuine Italian food. My favourite book is “Long walk to freedom” by Nelson Mandela. I enjoy spending time outside, in nature and in the raw circumstances of black Africa. To stay active, I enjoy playing tennis and going to the gym.