Jan

Personality:
I am basically a straightforward, no-nonsense guy who is sensitive and who listens. I am always looking for solutions, preferably the smartest one. Every now and then, I enjoy a technical challenge and I cover all levels, from the helicopter view to the tiny detail that makes the difference. I take great pleasure in being with my three small kids and my wife. And I enjoy everything that comes with a busy family life.

Experience:
Summary:
I spent 2/3 of my career in the telecom/IT industry, working on all possible business processes from A to Z. Later on, I became a Consultant in all kinds of industries - mainly in the areas of CRM and data migration and in the integration of such systems.

Business Processes:

• Business intelligence, data warehousing. Excellent analytical skills in this area
• IT request/ prioritisation/ development process, release management, quality management, project management, contract management
• Excellent knowledge of billing systems architecture and their integration into the other business processes. All related sub-processes (commissions calculations, fraud control, integrity validation, etc…). Subsequent payment processing, ledger control, etc.
• Order and provisioning process (mainly in a telecom environment)
• Telecom data products and all surrounding business processes (ADSL, SHDSL, voice over DSL, voice over IP, mail, hosting…)

Type of work:

Nearly every project involved integration and data migration work.

• IT Manager
• Project Manager
• Business and Technical Analyst
• Technical / Integration Architect
• Functional Architect
• Trainer
• Etc.

Industries:

• Telecom: sales processes linked to provisioning and finance
• Office supplies business
• Logistics
• Internet/ web design business
• Technology business (sales and support process)
• Pharmaceutical industry (sales process, service process)
• Indirect sales processes (mainly in the telecom business)

Education:
I am a civil engineer and have an additional degree in Industrial Management (KULeuven).

Interests:
House, kids, family, music, film, DIY, travelling. The trouble is finding the time…