“Change is the only constant”

Dirk

Personality:
I am outgoing, trustworthy, unconventional and always on the lookout for opportunities. I continue to be intrigued by the unique qualities of each person and I value authenticity and integrity. I strongly believe success is more than money and prestige.


Experience:

I am a trusted advisor in Customer Interaction and Experience Management, with extensive experience in the consulting world, both on a national and on an international level.
I am specialised in strategic and operational consultancy in CRM, CEM, set-up, implementation and management of contact centre projects and Inside Sales centres; designing and implementing solutions to increase Sales and Marketing effectiveness.


Education:

Master of Arts in French Literature
Master of Arts in Education


Interests:

A trip to the mountains reenergises me. No wonder I love skiing, hiking and mountain-biking.
To me, there is also nothing wrong with a lazy afternoon enjoying a Cuban Cigar and a good drink with some friends.